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Warranty

3 – Year Warranty

Business Furniture Direct Pty Ltd (BFD) warrants its products to be free from defects in materials or workmanship for a period of three (3) years. This warranty is applicable from the date of purchase and is valid only for the initial purchaser (with the exceptions and exclusions specified below). BFD will repair or replace with a comparable product any BFD product purchased which falls under normal use as a result of such defect.


Exceptions

Three (3) month warranty for:

  • ALL chairs
  • Seating mechanisms

One (1) year warranty for:

  • Hardware for doors
  • Drawer runners
  • Locking systems


Exclusions

This warranty does not extend to:

  • Alteration and modification of the product
  • Failure to apply, install or maintain products according to installation guidelines
  • Natural variations in wood grain or figure or the presence of character marks
  • Changes in surface finishes due to aging or exposure to sunlight/artificial light
  • Defects or failure resulting from normal wear and tear
  • Abuse, misuse, accident or repeated knocks for example by rigid armrests against desk edges
  • Products used for rental purposes


BFD reserves the right to request that the damaged product be returned before replacement.


In no event shall BFD be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages.


This warranty is the customer’s sole remedy for product defect. BFD makes no warranties, including the express or implied warranties or merchantability and fitness for a particular purpose, other than the express warranties contained herein.


Nothing in this warranty will affect any rights you may have under the Trade Practices Act or any other Commonwealth or State Legislation which gives you rights which cannot be modified or excluded by agreement.